Preamble

www.giodreveli.gr is the e-commerce web platform for the sale of goods (henceforth “Online Shop” or “Web Site”) created, operated and controlled by Panagiota Dreveli (henceforth “the Company”) at the Company’s HQ: 78, Gounari str., Glyfada under the Tax Registry Number: 13717722 DOY Glyfadas with the following Online Shop Information:

Email: giodreveli.gr/epikoinonia

Telephone number: +30 2110168701

 

The following Online Shop Terms & Conditions apply to the use of the Online Shop at the e-shop’s website www.giodreveli.gr. By accessing or using the Web Site, the user (henceforth known also as “User”, “Visitor” or “Customer” depending on the interaction with the Web Site) acknowledges that has read, understands, and agrees, without limitation or qualification, to be bound by these Terms and Conditions and to comply with all applicable laws and regulations. If you do not agree to any of these Terms & Conditions, please do not use our Web Site.

General Terms

The Company reserves the right to , in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Web Site and providing notice of such change. The e-shop’s agreements are concluded in the Greek Language.

Information, Products and Services Provided

Τhe Company guarantees the validity and completeness of the information provided on the Web Site as well as the precision of the details regarding the Company Information and all online transactions conducted via the Web Site. In the context of good faith, the Company is not responsible for any mistakes of technical or typographic nature, which may have occurred unwillingly or due to the suspension of the website’s service due to force majeure.

Limited Liability

In no event will the Company be responsible or liable for any loss or consequential damages of any kind following order cancellations, failure to deliver or the case of delay in delivering ordered products. The Company cannot guarantee the availability of any listed products. However, it guarantees the timely update of its customers regarding products’ unavailability. The site is presenting all the information, communication, software, photos, text, graphics, images and other materials and services found on the site “AS IS”. The Company is not responsible for any indirect, special, punitive, incidental or consequential damages of any kind (including lost profits, lost data or business interruption) related to the site, the use, inability to use or the results of the use of this Web Site or the materials or information or services contained at this Web Site. In addition, the Company bears no responsibility for the actions or omissions of third parties, and in particular for unfair third party’s interference in the products/services and/or information which are provided through the Company’s e-shop.

 

Intellectual Property

All information and content available on this Web Site and its “look and feel”, including but not limited to trademarks, logos, images, graphics, photos, texts (collectively the “Content”) is a registered property of the Company and is protected by Greek, EU and International laws, as well as by the applicable Greek law including laws governing copyrights and trademarks. Neither the Content nor any portion of the Web Site may be used, reproduced, duplicated, copied, or otherwise exploited for any purpose. The use, reproduction, republishment, transmission or download of the Web Site for commercial or other use is not permitted without our express, prior written consent. The names, logos, trademarks and images under the trading name www.giodreveli.gror the Products or the Services of the Company or other third parties are property of the Company or other third parties respectively and are protected by copyright laws, trademark laws and other proprietary rights laws.  The use of the Content on the Web Site does not grant, under any circumstances, license to third parties to use or exploit this Content.

User’s Obligations/Responsibilities

In the access or use of the Web Site, you shall comply to the Terms & Conditions, accept and agree to use the services, data and information on this Web Site in accordance with the law, the moral practices and in good faith. The user/customer shall accept and commit to 1. not use the Company’s e-shop to send, transmit, publish or in any other way transmit illegal or damaging to the Company contents nor transmit inside or confidential information of third parties, 2. not to send, transmit, publish or in any other way transmit illegal, damaging, menacing, racist, insulting, annoying, libellous, slandering, vulgar, immodest, or harmful to minors or any ages contents 3. not to republish, send, or in any other way transmit inside or confidential information which was obtained or revealed through transactions, or which is covered by confidentiality agreements 4. not to republish, send, or in any other way transmit information which violates any patent, trademark, intellectual property or other third party property 5. not to intrude and install software viruses or any other kinds of code, files or programs which have been designed with the aim to terminate, cause damage, destroy or disrupt the operation of any computer software or hardware, on purpose or unwittingly, 6. not to violate the current Greek and EU legislation, willingly or unwillingly, 7. not to abuse third parties in any manner, 8. not to collect or save users’ personal data.

 

Limited Licenses

Giodreveli.gr grants you a personal, limited, revocable and non-exclusive license to access and make personal use of this Web Site in compliance with the Terms and Conditions and under any applicable laws and regulations contained herein. This limited license does not include the right to: 1. modify and use all proprietary notices on the Site or affixed to or contained in the Site, 2. republish redistribute, transmit, sell, download or make any use of the Web Site or any and all/or Content for the benefit of yourself or any other party unless separately and expressly authorized in the Web Site.

 

Links to Third Party Websites

The Web Site may contain links to products or services within the Web Site or hyperlinks to websites operated by third parties, other than the Company. The Company does not control such websites nor is responsible for the content of any off-website pages or any other websites linked to or from the website. The Company is not responsible for any electronic content delivered by any third party or transmitted by affiliates. Such hyperlinks are provided for your reference only and the inclusion of such hyperlinks does not imply any endorsement of the material on such websites or any association with their operators.

Copyrights – Logos

All the content of the Web Site including pictures, graphics, photographs, drawings, texts, services and in general all the files of the Web Site constitute intellectual property of the Company and are protected by the relevant provisions of Greek law, European law and International conventions and conditions or intellectual property of our licensed partners with granted permission to be used by the Company.  It is forbidden to recreate, copy, sell, resell and/or exploit commercially in any way all or part of the content of the Shop. Consequently, none of these can be, in all or part sold, copied, modified, reproduced, republished or “loaded”, transmitted or distributed in any way. neither the Content nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.

 

Privacy Policy

The Company created this Web Site solely to provided excellent services to its customers. The website giodreveli.gr features a simple and user-friendly interface, designed to best comply with the needs of its users/visitors. For the purpose of providing the services of electronic commerce, the customer should accept the gathering of personal information on our part as an essential condition of the commencement of a commercial relationship. Our Privacy Policy covers the process of gathering, processing and managing of personal information of visitors/users for the purpose of providing the services of electronic commerce during the visit and use of the Web Site’s services. To better protect your privacy we provide this notice explaining our online information practices at giodreveli.gr and we use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

This notice of Privacy Policy and Terms and Conditions of Use included, explain the practises used by giodreveli.gr for data collection and the terms and conditions of use of this Web Site. This notice applies to all information collected or submitted on the Web Site when placingan order.

General Information

The information submitted on this Web Site is used by giodreveli.gr to provide a service to you, offer further information concerning the Web Site and to process and complete orders. All information collected via giodreveli.gr are used to provide analytic services, improve and personalize shopping experience and speed your checkout process. Giodreveli.gr does not share any personal or other information with outside parties.

The data we collect

Giodreveli.gr is designed to provide and protect the privacy of its visitors. We will not ask for any personal information unless necessary to place an order, create an account or contact giodreveli.gr

Use of the Information: giodreveli.gr collects four types of data from its users: (1) information provided by a user when creating an account, (2) information provided to process and order, (3) information provided during giveaways, (4) information provided to activate telephone and web services, (5) information provided during creating an account using a third party platform e.g. ios applications, android applications, Facebook, Google. We will ask to provide us with personal information during checkout including your name, address, postal code, email address, phone number, credit card details, method of payment. Additionalinformation that we may need: delivery information, billing information or information concerning an offer. Giodreveli.gr uses the provided information to (i) deliver and offer, (ii) to identify a customer should it be necessary, (iii) for new or alternative products offered on giodreveli.gr, (iv) special promotions on giodreveli.gr, (v) activate telephone or web services, (vi) deliver gifts to giveaway winners. You may refrain from such communication by the Web Site by submitting your request via e-mail to giodreveli.gr

Access to Information. The collection of personal information is necessary to complete, deliver or reserve an order. In addition, information essential for identification during credit card transactions. All information provided to the Web Site during transactions remains undisclosed and is solely used for credit card and other security checks. Providing the above information means accepting its use by giodreveli.gr employees for the aforementioned use only. Giodreveli.gr guarantees that the collected data will be safeguarded and secured to prevent unauthorized access with various physical, electronical and managerial procedures. The Web Site does not have the right to transmit and/or disclose any personal information to third parties unless it has the express consent of the customer the transmission / disclosure becomes necessary by law and only to the authority that has placed the demand.

Cookies

Like most internet sites, the Web Site uses cookies to identify users. Without the use of cookies it would be impossible for giodreveli.gr to offer important services such as: personal settings, order status etc. Cookies are very small text files placed on users’ hard drives by a Web Page server. They are like an identification card and cannot be executed as code or deliver viruses. They are unique to each user and can only be read by the server that gave it to them. They are used to facilitate user access to certain services offered in the Web Site, for statistical purposes or for marketing purposes. By using cookies to track your visits, we can make your next shopping experience on our Web Site better.

 

Reviewing, Modifying and Deleting Personal Information

Giodreveli.gr provides its users the right to modify, review, update or delete personal information provided to the Web Site. By requesting to delete any provided information, giodreveli.gr shall delete this information from its files immediately. To protect and secure its users, giodreveli.gr will use identification  methods to safely proceed in deleting the requested information. You may request to review, change or delete personal information via the Web Site at giodreveli.gr, using the shop’s telephone number or by sending an email at giodreveli.gr/epikoinonia. Additionally, you can use the registration form at giodreveli.gr. The Web Site will ensure the security of any personal information provided, although the protection of your personal code at the Web Site depends on you.

Updates to Privacy Policy

Giodreveli.gr is commited to offering excellent service by updating regularly the website and its content. Likewise, this Privacy Policy may be updgrated periodically and without prior notice. We recommend you reading the Terms & Conditions regularly to be notified in case any significant changes take place.

Acceptance of the Terms & Conditions of Use

By accesing and using the giodreveli.gr website, you acknowledge and accept the Privacy Policy statement and in general, the Terms & Conditions of our website.

Returns Policy

The Company supports and promotes online shopping as well as e-Commerce, offering its customers a great shopping experience, full product descriptions and a commitment to provide fast and easy navigation, along with guaranteed satifaction.

To better enjoy the perks of online shopping, please read our Return Policy below.

Incomplete or incorrect delivery Returns

The Company makes every effort to provide great customer service. However, if you find yourself receiving an incorrect or incomplete delivery, return of the order is required for the Company to evaluate and re-send the order. The Company is responsible for all return costs made with our cooperating courier company.

Damaged or Defected Product Returns (DOA)

Damaged or defected products shall be returned within seven (7) days from delivery. The returned goods should not be damaged or altered and in their original packaging to be eligible for return and they shall be accompanied with their original invoice documents. Please keep in mind the following:

  • Returned goods will be checked to examine the defects mentioned by the CUSTOMER and whether the product i
  • After being examined, the returned goods will be replaced with identical new products or, if there is no availability, with a similar product of the same quality and price. Should the customer deny a replacement, the Company will offer a refund to the customer. Refunds shall be made using the original payment method.
  • If an order has been paid via a credit card, the issuing of a refund will be possible after contacting the issuing bank for a cancellation of the transaction. The time to post a credit to your account may vary and is determined by the issuing bank and the COMPANY is not responsible for any delays. Please contact the issuing bank for details. For payments made with a bank transfer, refunds will be made to the account used to proceed with the payment.
  • The COMPANY is responsible for all return fees as well as shipping fees for replacement products.
  • Packages returned to the company damaged or altered, may be subject of a refund request from the COMPANY with the amount determined by the damage occured and a partial or complete offset can be allowed.

Product Security

All items offered on the Web Site are limited-use only as described on their Clean & Care Instructions. You will find detailed instructions leaflet of use within the package.

For more information, do not hesitate to contact us at giodreveli.gr/epikoinonia or on +302110168701